The one universal ingredient that I repeatedly encounter in each new housing context is the lack of careful and/or creative attention to how to recruit, hire, train, support, and manage the property manager, especially in relation to other aspects of the affordable housing development process. The vast majority of the innovation in our affordable housing industry is devoted to either advocating for programs and funding or securing sites, design, public approval, permitting, and financing.
Read Frankie's blog post on this topic here.
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